TERMS

Upon account setup and activation user agrees to be bound by all guidelines as outlined in our Acceptable Use Policy (AUP).

We reserve the right to refuse, terminate, or suspend service at our sole discretion.

All services provided by Nexgen Business Solutions must be used only for lawful purposes. Any account that is found to be either questionable or in violation of this policy will be terminated without warning. As a user, it is your responsibility to request approval if you have doubt or you are unsure on whether your content is acceptable.

Nexgen Business Solutions does not permit the following on our system:

     Web sites with hacking content or links to hacking content
     Pornographic material or links to sites with pornographic material
     Improper use of copyrighted material
     Pirated software
     Warez sites
     IRC Bots
     Daemons

Nexgen Business Solutions will be the sole arbiter as to what constitutes a content violation.

All users of our system agree to indemnify and hold Nexgen Business Solutions guiltless for any judgment or action taken against them due to their actions or content that is placed on our system.

The sending of unsolicited emails, or spamming, is prohibited on all Nexgen Business Solutions systems. You are responsible for all email addresses associated with your account and for all emails that are sent through your domain. Any account found in violation of our no-tolerance spam policy will be immediately terminated without warning.

Usage of more than 10% of Nexgen Business Solutions system resources at any given time is a harmful burden and is completely unacceptable. Any account found in violation by using more than 10% of the system resources at any given time will be terminated from the system immediately without warning.

Your are responsible for keeping current backups of your files. Although, Nexgen Business Solutions conducts routine system backups and can often restore client data we are not responsible for file or data lost. If you incur file or data loss you agree to hold Nexgen Business Solutions guiltless.

Each account is automatically renewed for an additional term upon your contract due date and the account balance is then debited from the credit card on file for your account. If you are a credit card paying client and the transaction is declined on your due date, a $0.50 fee will be applied against your current balance for each declined charge due to the late payment on your account. If at anytime you wish to cancel service you must complete our online cancellation form 48 hours before your next due date in order to avoid the automatic account renewal. Cancellation of your hosting account is solely your responsibility. There is no cancellation fee or penalty for terminating a hosting account. However, if you cancel your account after billing has occurred there is no refund for the remaining time unused.

Domain Registration is currently offered through Nexgen Business Solutions at the rate of $15.00/year for domains hosted by Nexgen Business Solution. All domain names are registered using the Administrative, Technical and Billing Contacts specified when you place an order. Since the domain name is registered in your name you receive full rights to the domain name. All domain registrations are for a one-year period and they are set to automatically renew 30-days before the next due date to ensure that you maintain control of your domain. If you do not wish to renew your domain name please contact us 30-days before the domain expiration date and we will then remove the automatic renewal feature from your account. If the domain name is not hosted by Nexgen Business Solutions the renewal rate is $30.00/year and you must contact Nexgen Business Solutions with the proper billing information to ensure the domain is properly renewed. There are no refunds for either registered or renewed domain names.

Nexgen Business Solutions offers multiple forms of customer support. All clients should utilize the online knowledgebase and help desk to receive support from Nexgen Business Solutions. In the event that the previous methods do not bring about your satisfaction telephone support is also available. As a user of our system you agree not to abuse our customer support. Nexgen Business Solutions will be the sole arbiter as to what constitutes a violation of this provision. Customer support does not include the debugging of any client content.

Failure to follow any term or condition will be grounds for immediate account termination. No refunds are guaranteed under any circumstances and any that is given is solely at the discretion of Nexgen Business Solutions.

Neither party will be liable to the other for any termination or expiration of any Service or this Agreement in accordance with its terms.

This agreement supersedes any written, electronic, oral or implied communication you may have had with Nexgen Business Solutions or any agent or representative thereof, and constitutes the complete and total agreement between the parties.

There is no refund if Nexgen Business Solutions spent time doing any project.  Since time is not refundable to us, we cannot issue any refund to you.  It costs us money to produce any product or service. All Sales Are Final. No Refunds.