Your Phone System. Hosted on Infrastructure We Own and Manage.
Most businesses lease their phone system from a cloud VoIP provider — a third party managing the infrastructure, setting the pricing, and sitting between you and your support when something breaks. Nexgen removes that layer entirely.
Nexgen hosts VoIP and PBX phone systems on its own dedicated infrastructure. The hardware is ours. The configuration is done by our team. When an issue arises, the team that answers your call is the same team that built and manages the system — no external escalation, no tier-one script-readers, no tickets routed to a vendor we cannot contact directly.
Full Managed VoIP Hosting — One Team, Complete Accountability.
Nexgen’s VoIP hosting covers the full stack:
- PBX configuration and ongoing management— extensions, call routing, ring groups, hunt groups, call queues, IVR menus, voicemail, call recording
- SIP trunking setup— connecting your hosted PBX to the public telephone network via a direct, managed internet connection
- Mobile softphone application— your team’s desk phone rings on their mobile device simultaneously; remote and hybrid teams stay fully integrated into the main phone system
- Call recording and logging— every call documented, stored, and accessible; full audit trail for compliance, training, and dispute resolution
- AI receptionist integration— Nexgen’s AI voice system answers every inbound call immediately, 24/7, before routing to the right extension; zero calls to voicemail during business hours or after
- Uptime monitoring and direct technical support— continuous monitoring with immediate alerting; the team managing the hardware responds when anything needs attention
[Contact Us to Discuss VoIP Hosting → /contact]
Built for Businesses Done with Third-Party VoIP Providers.
Nexgen’s VoIP hosting makes the most sense for businesses that:
- Are frustrated with the support quality, feature limitations, or pricing changes from a current third-party cloud VoIP platform
- Are Nexgen managed IT clients who want their phone system on the same infrastructure as their IT environment — one vendor, one support relationship
- Need AI receptionist capability integrated directly into their phone system at the infrastructure level, not bolted on as a separate service
- Have compliance requirements around call recording, data residency, or access controls that a shared cloud provider cannot satisfy
[Contact Us → /contact]
Why Your VoIP Vendor Is Marking You Up 4x
Third-Party VoIP Providers
Nexgen VoIP Hosting
About Nexgen Business Solutions
Experience: Nexgen Business Solutions has designed, installed, hosted, and managed VoIP and PBX phone systems for Central Florida businesses since 2003 — from single-location small businesses to multi-site enterprise environments. Every system Nexgen hosts runs on infrastructure Nexgen owns and maintains directly.
Expertise: CCNP-level Cisco networking expertise applied to VoIP infrastructure — SIP trunking configuration, PBX design, call flow architecture, AI voice agent integration, call recording, mobile softphone deployment, and direct technical support. No generalist support queue; the team that manages the hardware supports the system.
Authoritativeness: Nexgen is the VoIP platform for clients who host with us — not a reseller or intermediary. When something needs attention, we address it directly without routing through an external vendor. That direct accountability is what separates infrastructure ownership from cloud reselling.
Trustworthiness: All engagements begin with a paid assessment or direct project brief. No free consultations. Nexgen Business Solutions, Inc. | 5401 South Kirkman Road, Suite 310, Orlando, FL 32819 | 1-866-575-1213 | 407-966-4609 | Founded 2003 | nbsincorp.com