IT support that catches the fault before your staff calls.
Network, computers and servers under one team on a monthly plan. Monitoring and security come standard, with a help desk and patching behind them and a monthly report in plain language. Serving established businesses since 2003, on infrastructure the company owns and operates.
The same core, from the smallest office to a multi-site company.
Plans are sized to your environment, meaning the systems your staff use and the hours you operate. The Business Systems Audit turns that into a written service scope and monthly figure before anything is signed, so the number you agree to is built on what you actually run.
- Remote monitoring of servers and computers, network gear included, so alerts arrive before your staff calls.
- Help desk by phone and remote session. No ticket cap.
- Patch management on a schedule, so operating systems and software stay current and known holes get closed.
- Endpoint protection on every computer, whose one job is stopping malware.
- A live engineer in business hours. After hours the call is still answered immediately and priority issues page the on-call engineer.
- Ticketing, documentation and a monthly report written in plain language.
Every plan begins with a Business Systems Audit, so the scope is yours, not a template.
The audit itself takes 2 to 3 hours, run by video call or on site in Central Florida. Inside two business days you receive a written Systems Report: your infrastructure inventory, the gaps and risks, a priority fix list, and the service scope that matches what you run. The discovery call that starts it is free.
- Free discovery call.Your biggest problem, your headcount and systems, nothing formal needed.
- The audit.2 to 3 hours in your environment, by video or on site in Central Florida.
- A written report.Inventory, gaps, priorities and the service scope, inside two business days.
- Your decision.The scope, terms and monthly figure are in writing before anything is signed.
Request the audit, and a person replies.
Send the form and the team replies to set the discovery call. If something is down right now, call 1-866-575-1213 instead of writing and you will be answered immediately.
Find out what your systems are costing you before the next failure does.
A 15 to 30 minute call. A straight answer on fit, and the right next session if there is one.